NO – if you pet is experiencing a medical emergency, please go to your closest emergency pet hospital to support your emergent care needs

Telemedicine involves a veterinarian delivering care remotely with your pet physically in the hospital alongside a veterinary technician. Telehealth provides virtual guidance, triage, and wellness support.

No. Telemedicine occurs within the hospital setting, ensuring hands-on support while extending access to veterinary expertise.

Yes. Telemedicine visits involve a licensed veterinarian, while telehealth visits connect you with trained veterinary medical professionals.

Telehealth can answer wellness questions, behavior concerns, medication guidance, post-visit follow-ups, and understanding next steps when something feels off. Telehealth does not diagnose conditions, prescribe medications, or replace hands-on medical care.

Yes. Telehealth offers access to guidance when the hospital may be closed or when immediate reassurance is needed.